Yorkshire Spa Retreat
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Yorkshire Spa Retreat

Frequently Asked Questions

I’m afraid we can’t book wedding receptions at Yorkshire Spa Retreat, as our spaces are open to our lodge guests. However, we can always try to offer a segregated area within our restaurant, The Dome for special occasions.

To discuss your event, please email info@yorkshire-spa-retreat.co.uk

We can offer areas within The Dome for corporate use but if you need something more private, we have the Spa building which can be used for private use.

To discuss this option further, please email info@yorkshire-spa-retreat.co.uk

Absolutely! There will be other dogs enjoying the space too of course, so we ask that your pet is kept on a leash during your visit and well behaved in busy spaces.

Absolutely! Yorkshire Spa Retreat is open throughout the festive season, offering Christmas parties, festive dining and New Year celebrations, as well as relaxing lodge escapes.

Our spa facilities remain open across the season, giving guests the chance to unwind in our wild swim pond and heated hydrotherapy pool — perfect for winter relaxation.

Please note:
The spa is closed on Christmas Day and New Year’s Day
Reduced opening hours apply on Christmas Eve and New Year’s Eve

The Dome

Monday – Lunch & drinks from 12pm, with last food orders at 3pm.
Tuesday – Lunch & drinks from 12pm–3pm. Evening menu from 5pm, with last food orders at 9pm.

Wednesday – Lunch & drinks from 12pm–3pm. Evening menu from 5pm, with last food orders at 9pm. (Enjoy 2-for-1 cocktails from 5–8pm*)

Thursday – Lunch & drinks from 12pm–3pm. Evening menu from 5pm, with last food orders at 9pm.

Friday – Lunch & drinks from 12pm–3pm. Evening menu from 5pm, with last food orders at 9pm. (Pizzas available in the evening | Enjoy 2-for-1 cocktails from 5–8pm*)

Saturday – Lunch & drinks from 12pm–3pm. Evening menu from 5pm, with last food orders at 9pm.

Sunday – Lunch & drinks from 12pm, with last food orders at 4pm.

The bar remains open throughout the day. Opening hours may vary — please refer to our reservation app or call our team on 01439 413102.

Reception

Monday – Sunday 9am – 5pm

Spa

Monday – Sunday 10am – 6pm,

*Please note – Opening hours may vary, please refer to our dining/spa booking app for availability, or call our team on 01439 413102.

Our luxurious spa is open between 10:00am-6:00pm

As a small boutique spa, we’re unable to accommodate large group bookings or hen parties. Our changing facilities and spa spaces are designed to maintain a calm, relaxed atmosphere, and for this reason we can welcome groups of up to 6 guests only.

This helps us ensure every guest enjoys a peaceful, unhurried spa experience. If you’re planning a smaller celebration or a relaxed spa day with close friends, we’d be happy to help — just get in touch with our team.

We would love to welcome you for a six-hour Retreat experience. Visit our Spa Page to view our available packages.
Absolutely. Book in for the Yorkshire Rebalance and you can enjoy the spa facilities for three hours, without having a treatment.
Yes. You can purchase gift vouchers here, or for bespoke vouchers please email spa@yorkshire-spa-retreat.co.uk and we’d be happy to arrange it.

Spa access is not included with our self-catering lodge stays, however lodge guests receive 50% off spa day rates to enjoy our facilities.

Lodge guests also receive 2 hours of complimentary spa access when booking a 60-minute treatment. We recommend pre-booking spa access using the link in your booking confirmation to ensure availability or call us on 01439 413102. Spa treatments can be added at an extra cost.

Absolutely. Our Spa Therapists have developed some beautiful treatments that are suitable for our pregnant guests, and all of our spa products are suitable for use during pregnancy. View our treatments
Unfortunately, we wouldn’t advise using any of our experience rooms if pregnant. However, you can use our relaxation dome and we have some suitable treatments too.
Our spa is exclusively available to guests over 16 years of age. And any guests aged between 16 and 18 years old must be accompanied by a parent.
We do. On your arrival at the spa you’ll have access to a locker to leave your belongings and changing rooms where you can change into your swimwear. Here you can pick up our luxury dressing gown and flip-flops to use during your stay.
Yes. You can join as a Spa member – click here to view our spa membership packages
We proudly use Tribe 517, which is a range of entirely natural skincare developed in the UK
Check in is at 4pm and check out is at 10am. If you need to discuss changes to either time, please contact info@yorkshire-spa-retreat.co.uk

We do offer 1-night stays in The Hideaway accommodation only, Available Monday to Thursday only.

All other accomodations, including our Luxury Lodges and Shepherd’s Hut offer a minimum of 2-night stays.

Absolutely. If your dog is well behaved, and fully toilet trained, they’re more than welcome to join us, but you must book a dog-friendly lodge. We do ask that you try and keep them off the furniture though, and we have a maximum allowance of two dogs per lodge.

Our lodges are not specifically designed for disability access although this is coming in the future. In the meantime though, we can certainly discuss your specific requirements and advise on the appropriate lodge if you require more space. The lodges are of a large open style, so we can often assist with mobility issues.
We have a natural swim pond as part of the spa, not a traditional swimming pool. Access is limited to over 16’s only, and any guests under 18 must be accompanied by an adult. You do have to book in at an additional cost and can do this via reception 01439413102

From January 2024 onwards, our lodge holidays do not include a complimentary three-hour spa access per guest. This is priced at 50% of our day rate. In your booking confirmation, you’ll be given the link to book you spa access slot at a discounted rate as a lodge guest. You can also choose to add additional spa treatments to your booking for an additional fee.

Of course, we’d love to help make your stay even more special. A member of our team will be in touch with you prior to your stay and can confirm these details with you. But you’re also very welcome to email us at info@yorkshire-spa-retreat.co.uk to discuss some ideas.

Your lodge comes fully equipped with the comforts of a luxury self-catering break, ensuring your stay exceeds expectations.

  • Soft towels and quality linen are provided, and each bed is made up for your arrival.
  • In the bedroom, you’ll find a robe, hand towel, bath towel, and slippers per person, along with a hairdryer in the main bedroom.
  • In each bathroom you’ll find a bathmat, two toilet rolls, shampoo, body wash, conditioner, and hand wash.
  • The kitchen is stocked with a small cleaning pack featuring a cleaning cloth, two bin liners, a dual-purpose sponge scourer, a mini 20ml of Claro washing up liquid, three Claro dishwasher tablets, and one laundry tablet.

Additionally, to keep you connected, we’ve installed fiber optic cable to every pitch for those who wish to stay in touch with the world.

Absolutely. You can arrange for a grocery delivery to meet you at your lodge. Ahead of booking your grocery delivery, we do advise you to check your lodge number to enable the delivery driver to find your accommodation – you may check your lodge number calling reception on 01439 413102. Most major supermarkets, including Asda, Sainsbury’s and Tesco, will deliver groceries to the Yorkshire Spa Retreat. Please do ensure that you are on park to receive your delivery.

Absolutely. We can arrange local transport to and from all of the amazing restaurants, villages, towns and the stunning landscape we have surrounding us. We highly recommend pre-booking taxi’s prior to your stay due to our rural location.

We’re only 45 minutes away from York Train Station. But we’re also not far from Malton and Thirsk Station. Upon booking, simply get in touch and we can arrange a taxi or chauffeur to collect you from the station.

We’re 1 hour and 15 minutes away from Leeds Bradford Airport, and 1 hour from Durham Tees Valley Airport. Simply get in touch and we can arrange an airport transfer.

If you love the services of a luxury hotel, but prefer a more private and personalised homely stay; our Retreat Memberships are the perfect way to experience holiday home ownership.  To find out more, email mark@yorkshire-spa-retreat.co.uk call 01439 413102, or click here

In the event that you may have left behind any personal belongings during your stay, we want to ensure a transparent and efficient process for lost property management:

  • Lost Property Storage Period: Any lost property left at Yorkshire Spa Retreat from the date of your departure will be carefully stored for a maximum of three months.
  • Claiming Your Lost Items: We understand that sometimes items may be inadvertently left behind. To reclaim your lost property, please contact our team a by calling: 01439 413102 or email: reception@yorkshire-spa-retreat.co.uk during our office hours. We will do our very best to assist you in retrieving your belongings.
  • Expiration of Storage Period: Items not claimed within the three-month storage period will be subject to removal from our premises.

At Yorkshire Spa Retreat we are committed to ensuring that your belongings are handled with care. We kindly request that you check your belongings thoroughly before departing, and in the event that you do leave something behind, please do not hesitate to reach out to us as soon as possible.

Absolutely! The Dome cannot be booked exclusively, but we do accept larger parties.

Not at all. We welcome in guests who are staying with us, celebrating, stopping off before a hike, so please do wear what you feel comfortable in.

You’re very welcome to simply drop in though we do get incredibly busy and so we recommend booking in advance over the telephone to avoid disappointment. For bookings of 6 people or more advance booking is necessary. You can contact us on 01439 413102.

The entire restaurant can’t be accessed for private use, but we do have some private hire options available. Simply email us at info@yorkshire-spa-retreat.co.uk and we can discuss your event in more detail.

Absolutely. Dogs are welcome in The Dome Restaurant & Bar, but they must be well-behaved and on a leash.

Absolutely. We want your little ones to be comfortable and will have a children’s menu ready for you on arrival

We’d love for you to bring a celebratory cake for your special dining occasion at The Dome. However, we kindly ask that no outside drinks are brought in. Our team are happy to accommodate any special requests, where possible, to make your celebration truly memorable. For more information simply email us at info@yorkshire-spa-retreat.co.uk and we can discuss your requirements.

We are a cashless business and so all payments can be made with either debit or credit cards. We accept all major credit cards, except AMEX.

Yes. You can purchase monetary gift vouchers here, or for bespoke vouchers please email info@yorkshire-spa-retreat.co.uk and we can arrange this for you.

Our membership has different price options…

  • Gym Membership – £780 one-off payment or £65/month direct debit
  • Gym Membership & Spa Pass – £1,140 one-off payment or £95/month direct debit. Includes 1 free spa access per month
  • The Ultimate Gym & Spa Memberships – Annual Membership – £1950 or £165/month direct debit includes unlimited spa and gym access, plus 20% off spa treatments and retail products, along with reduced-price guest passes

No, your complimentary three-hour spa pass is issued monthly and must be used within that month. Passes cannot be rolled over or accumulated. Please note this pass is only valid on a certain membership type.

Membership is available to those aged 16 and above.
To become a member, please email us at gym@yorkshire-spa-retreat.co.uk and a member of our team will assist you.
An induction is mandatory. Attending your induction will help you feel confident with our equipment, introduce you to our membership app, and ensure you know how to get the very best out of your gym experience.
Memberships have an initial minimum term of 6 months. After this period, a 3-month cancellation notice is required.
Unfortunately, memberships cannot be frozen.

Membership operates via a QR code system using the Technogym App. Each time you visit, you’ll generate a one-time code to gain secure access to the gym.

Virtual classes are included in your membership. However, instructor-led classes will be chargeable and payment will be required when booking onto the session.

No, these will work on a digital code basis